Customer Service Representative - Hybrid

Sowelo Consulting

Sosnowiec, Poland
Hybrid (3 days onsite in sosnowiec, 2 days remote)
Strong working knowledge of sap business one
Business level of english and polish
Experience with eastern european customers
Sowelo Consulting is seeking a detail-oriented Customer Service Representative for their new Sosnowiec warehouse, emphasizing skills in SAP and customer service experience within Eastern Europe. The role requires a proactive team player who can manage order processing and logistics support in a hybrid work environment

Job Summary

  • This pivotal role acts as the bridge between customers, the sales team, and logistics operations to ensure seamless order flow.
  • The position requires processing incoming orders via email and EDI platforms using SAP B1 while issuing invoices and managing stock discrepancies.
  • Candidates will enjoy a hybrid work model with 3 days onsite in Sosnowiec and 2 days remote, alongside stability and growth opportunities.

Matching Summary

Match Score: 85

Sowelo Consulting is seeking a detail-oriented Customer Service Representative for their new Sosnowiec warehouse, emphasizing skills in SAP and customer service experience within Eastern Europe. The role requires a proactive team player who can manage order processing and logistics support in a hybrid work environment.

Skills & Requirements

Must-have

  • Strong working knowledge of SAP Business One
  • Business level of English and Polish
  • Experience with Eastern European customers
  • Proven background in fast-paced environment

Nice-to-have

  • Detail-oriented team player attitude
  • Ability to manage high volume emails
  • Self-motivation and collaborative spirit

Key Requirements

  • Business level of English and Polish
  • Previous experience with SAP or similar ERP systems
  • Background in customer service for Eastern European markets

Work Rights

Not specified

Tailored Resume

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