Assistente De Suporte Ao Cliente I

ABC Fitness

Fully remote
Proficiency in portuguese grammar
Experience with crm tools
Strong written communication skills
ABC Fitness is seeking a Customer Support Assistant to provide exceptional support to clients using their fitness management platform. The role emphasizes effective communication, problem-solving, and collaboration while aligning with the company’s inclusive and growth-oriented culture

Job Summary

  • The role involves resolving customer doubts and guiding them on how to maximize the use of the fitness platform primarily through chat.
  • Candidates must possess strong grammatical skills and the ability to empathize with customers to provide clear and objective solutions.
  • The company offers a comprehensive benefits package including health insurance, meal allowances, home office support, and educational partnerships.

Matching Summary

Match Score: 85

ABC Fitness is seeking a Customer Support Assistant to provide exceptional support to clients using their fitness management platform. The role emphasizes effective communication, problem-solving, and collaboration while aligning with the company’s inclusive and growth-oriented culture.

Skills & Requirements

Must-have

  • Proficiency in Portuguese grammar
  • Experience with CRM tools
  • Strong written communication skills
  • Ability to use TeamViewer
  • Problem-solving capabilities

Nice-to-have

  • Knowledge of WhatsApp Business
  • Familiarity with ChatBots
  • Discord platform experience
  • Empathetic customer approach
  • Collaborative team mindset

Key Requirements

  • Intermediate knowledge of office tools
  • Fluency in Portuguese language rules

Work Rights

Not specified

Tailored Resume

Cover Letter