Associate - Ifs - It Service Group (yogyakarta Office)

UNYCC

Yogyakarta, Indonesia
Not specified (assumed to be either hybrid or on-site based on the role's nature).
Diploma 3 degree minimum
Gpa of 2.85 out of 4.00
Servicenow platform usage
UNYCC is seeking an Associate for its IT Service Group in Yogyakarta, Indonesia, to provide technical support to over 3,000 staff and partners. The ideal candidate will possess a diploma in a relevant field, have strong communication skills, and be capable of working under pressure, with a focus on delivering excellent client service

Job Summary

  • This role serves as the first point of contact for technical support within a team supporting over 3,000 staff members.
  • Responsibilities include diagnosing hardware and software issues across desktops, laptops, and mobile devices while logging requests in IT Service Management platforms.
  • Candidates must possess a minimum Diploma 3 degree with a GPA of at least 2.85 and demonstrate strong client-service attitudes.

Matching Summary

Match Score: 75

UNYCC is seeking an Associate for its IT Service Group in Yogyakarta, Indonesia, to provide technical support to over 3,000 staff and partners. The ideal candidate will possess a diploma in a relevant field, have strong communication skills, and be capable of working under pressure, with a focus on delivering excellent client service.

Skills & Requirements

Must-have

  • Diploma 3 degree minimum
  • GPA of 2.85 out of 4.00
  • ServiceNow platform usage
  • Hardware and software troubleshooting
  • Strong communication skills

Nice-to-have

  • Hospitality management background
  • Client-service attitude
  • Ability to work under pressure
  • Analytical and logical thinking
  • Team collaboration skills

Key Requirements

  • Minimum Diploma 3 degree required
  • GPA 2.85 or higher
  • Fresh graduates welcome to apply
  • Information system or computer science preferred

Work Rights

Not specified

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