The Amherst Group leverages proprietary data, analytics, and technology to transform real estate ownership and management
Job Summary
The Amherst Group leverages proprietary data, analytics, and technology to transform real estate ownership and management.
The Resident Performance Coordinator handles resident communications, payment processing, and collaborates with internal teams to resolve account issues.
Full-time employees receive a competitive and comprehensive benefits package.
Matching Summary
The Amherst Group leverages proprietary data, analytics, and technology to transform real estate ownership and management.
Skills & Requirements
Must-have
Customer service mindset
Payment processing expertise
Account inquiry handling
Billing issue resolution
Strong communication skills
Organizational and time-management skills
Proficiency with Salesforce
Nice-to-have
Ability to multitask and prioritize
Self-motivated and independent worker
Working knowledge of Microsoft Office
Experience with credit card dispute resolution
Fast-paced environment adaptability
Key Requirements
High School Diploma or equivalent
Previous customer service or resident experience preferred