Lead Application Support Manager - Assistant Vice President

Citigroup

Chennai, Tamil Nadu, India
**
12 years it experience
5-7 years application support management
Java spring boot and python support
** Citi is seeking a Lead Application Support Manager for its Fraud and Loss Prevention technology applications, based in Chennai or Pune. The role emphasizes operational stability, incident management, and effective leadership within a dynamic banking environment. **

Job Summary

  • This senior role is pivotal in ensuring the continuous availability, performance, and reliability of critical fraud detection and prevention systems.
  • The ideal candidate will lead a team responsible for managing complex technology solutions involving Java Spring Boot, Python, and TIBCO BW.
  • Candidates with a strong background in business analysis within the fraud prevention space, particularly with Actimize experience, are highly preferred.

Matching Summary

Match Score: 75

** Citi is seeking a Lead Application Support Manager for its Fraud and Loss Prevention technology applications, based in Chennai or Pune. The role emphasizes operational stability, incident management, and effective leadership within a dynamic banking environment. **

Skills & Requirements

Must-have

  • 12 years IT experience
  • 5-7 years application support management
  • Java Spring Boot and Python support
  • TIBCO BW middleware expertise
  • Incident and problem management leadership
  • Fraud detection system stability
  • SLA and OLA management

Nice-to-have

  • Actimize fraud detection tools experience
  • Business analysis in fraud prevention
  • Retail and wealth banking knowledge
  • SRE practices implementation
  • Process automation initiatives
  • Strong stakeholder communication skills

Key Requirements

  • Minimum 12 years professional IT experience
  • 5-7 years in Application Support Management
  • Experience in banking or financial services industry
  • ITIL framework certification preferred
  • Bachelor's or Master's degree in CS or IT

Work Rights

Not specified

Tailored Resume

Cover Letter