Customer Service Representative - Keilor Downs

CommBank

Keilor Downs, AU
Predetermined roster: monday 9:30am-4pm, tuesday 11am-3pm, wednesday 12pm-4pm, thursday 11am-4pm, friday 11am-4pm.
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Service Representative for their Keilor Downs branch to deliver exceptional banking experiences to customers. The role involves engaging customers in discussions about their banking needs, providing solutions, and promoting financial well-being

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Keilor Downs Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Keilor Downs branch to deliver exceptional banking experiences to customers. The role involves engaging customers in discussions about their banking needs, providing solutions, and promoting financial well-being.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • in-depth customer conversations
  • process credit product applications
  • demonstrate in-branch technology
  • provide effective solutions

Nice-to-have

  • articulate financial terms clearly
  • act with integrity
  • place customer at the centre
  • build a career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter