Client Service Representative Medical Laboratory Technician

692

Base: $20.15 - $30.25 ph; bonus/equity: not specif...
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Medical laboratory technician certification required within 1 year
Associate's degree in clinical laboratory sciences
Ability to handle potentially hazardous materials
** This job posting seeks a Client Service Representative Medical Laboratory Technician for Advocate Health, a leading nonprofit health system. The role involves coordinating client communications, reporting medical results, and assisting with laboratory operations, requiring an Associate's degree in Clinical Laboratory Sciences and MLT certification within a year of hire. **

Job Summary

  • This role coordinates and follows through on inbound and outbound telephone calls for the laboratory while ensuring rapid complaint resolution.
  • The incumbent must utilize technical knowledge to evaluate New Test Assay requests and report critical patient results to medical staff.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, and educational assistance programs.

Matching Summary

Match Score: 75

** This job posting seeks a Client Service Representative Medical Laboratory Technician for Advocate Health, a leading nonprofit health system. The role involves coordinating client communications, reporting medical results, and assisting with laboratory operations, requiring an Associate's degree in Clinical Laboratory Sciences and MLT certification within a year of hire. **

Salary

Base: $20.15 - $30.25 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/dental/vision, retirement match, and educational assistance

Skills & Requirements

Must-have

  • Medical Laboratory Technician certification required within 1 year
  • Associate's Degree in Clinical Laboratory Sciences
  • Ability to handle potentially hazardous materials
  • Strong interpersonal skills for client interactions
  • Clear speaking voice for telephone communications

Nice-to-have

  • Basic understanding of computers and desktop software
  • Good decision-making skills in high-stress environments
  • Experience with telecommunications and data reporting methods

Key Requirements

  • MLT certification from ASCP BOC (within 1 year)
  • Associate's Degree in Clinical Laboratory Sciences
  • No prior experience required

Work Rights

Not specified

Tailored Resume

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