Customer Experience Advisor | S1 | Retail Banking | Lisburn

Santander UK

Lisburn, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
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Outstanding customer service skills
Effective communication with customers
Ability to assist with transactions
** Santander UK is seeking a Customer Experience Advisor for their Lisburn branch, focusing on providing exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, inquiries, and technology support while fostering a positive customer experience. **

Job Summary

  • Santander is evolving into a technology-driven organisation focused on customer-centric transformation.
  • As a Customer Experience Advisor, you will act as the first point of contact for customers and assist with various transactions.
  • The role offers a supportive team environment and opportunities for personal and professional growth.

Matching Summary

Match Score: 75

** Santander UK is seeking a Customer Experience Advisor for their Lisburn branch, focusing on providing exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, inquiries, and technology support while fostering a positive customer experience. **

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Ability to assist with transactions

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible, can-do approach
  • Openness to diverse activities

Key Requirements

  • Proven customer service experience
  • Ability to adapt to changing business needs

Work Rights

Not specified

Tailored Resume

Cover Letter