The role coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries, forecast accuracy, and requirements inventory
Job Summary
The role coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries, forecast accuracy, and requirements inventory.
Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, reconciling inventory forecasts with manufacturing capacity, and managing price lists.
The position requires supporting customer requests for quotes and pricing, coordinating material returns, and providing timely reports on forecasts, shipments, sales, and product history.
Matching Summary
The role coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries, forecast accuracy, and requirements inventory.
Skills & Requirements
Must-have
Customer order processing
Demand planning coordination
Inventory reconciliation
Price list maintenance
Customer issue resolution
Material return coordination
Reporting for stakeholders
Nice-to-have
Customer success focus
Innovation and collaboration
Respectful interaction
Open and honest communication
Integrity in actions
Key Requirements
2-5 years of customer service/manufacturing experience
Experience in data analysis, sales, and forecasting
Advanced English proficiency
Ability to read and interpret contracts and specification sheets