Business Development Representative

Rick Hendrick Chevrolet

Norfolk, Virginia, US
Not specified; not specified; not specified
Not specified
Answer incoming phone calls using script
Schedule sales or service appointments
Log customer comments in dealership management system
Rick Hendrick Chevrolet is seeking a Business Development Representative in Norfolk, Virginia, responsible for lead generation and appointment scheduling to support sales and service goals. The role focuses on customer interaction, data management, and maintaining high service standards

Job Summary

  • The primary responsibility is generating leads to support the company's sales and service goals.
  • Employees must answer all incoming calls according to a proven script and schedule appointments accordingly.
  • The role requires maintaining accurate records in the Dealership Management System and following up on no-shows.

Matching Summary

Match Score: 75

Rick Hendrick Chevrolet is seeking a Business Development Representative in Norfolk, Virginia, responsible for lead generation and appointment scheduling to support sales and service goals. The role focuses on customer interaction, data management, and maintaining high service standards.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Answer incoming phone calls using script
  • Schedule sales or service appointments
  • Log customer comments in Dealership Management System
  • Follow up with internet inquiries via email and phone
  • Maintain CSI at company standards

Nice-to-have

  • Demonstrate servant leadership core values
  • Show passion for winning culture
  • Commitment to continuous improvement
  • Strong interpersonal communication skills
  • Ability to work evening and weekend shifts

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience
  • Valid Driver's License required
  • Intermediate Microsoft Office knowledge
  • Dealership Management System proficiency

Work Rights

Not specified

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