Mental Health Assistant - Full Time - Days - Shift/hours Varies - Atlantic Health Morristown Medical Center, Nj
Atlantic Health System
Morristown, NJ, United States
Base: $20.05 - $33.11 ph; bonus/equity: not specif...
Bachelor's degree in psychology or social work
Conduct behavioral health screenings
De-escalate distressed callers
This role serves as the first point of contact for patients and families seeking behavioral health services by conducting preliminary screenings and determining appropriate levels of care
Job Summary
This role serves as the first point of contact for patients and families seeking behavioral health services by conducting preliminary screenings and determining appropriate levels of care.
The representative is responsible for de-escalating distressed callers, routing urgent crisis situations to clinical staff, and ensuring accurate documentation within the electronic health record system.
Atlantic Health System offers a competitive benefits package including medical, dental, vision, 403(b) retirement matching, and tuition assistance for team members.
Matching Summary
This role serves as the first point of contact for patients and families seeking behavioral health services by conducting preliminary screenings and determining appropriate levels of care.
Salary
Base: $20.05 - $33.11 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 403(b) match, PTO, Tuition Assistance
Skills & Requirements
Must-have
Bachelor's degree in Psychology or Social Work
Conduct behavioral health screenings
De-escalate distressed callers
Route urgent crisis calls immediately
Document details in Electronic Health Record
Nice-to-have
Experience with mental health patients
Bilingual communication skills
Familiarity with behavioral health terminology
Strong empathy and active listening
Ability to work in fast-paced environment
Key Requirements
Bachelor's degree in Psychology, Social Work, Human Services, or related field
HIPAA compliance knowledge
Basic computer proficiency in Microsoft Office and EHR systems