Patient Service Representative (psr) - Phone Room

Prnatech

West Allis, WI, USA
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Phone-based patient communication
Electronic health record (ehr) usage
Insurance verification and payment processing
This position supports the Women's Health clinic by managing patient interactions primarily via phone and electronic health records, ensuring efficient patient flow and accurate information handling

Job Summary

  • This position supports the Women's Health clinic by managing patient interactions primarily via phone and electronic health records, ensuring efficient patient flow and accurate information handling.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, benefits, retirement plans, and career development programs to support employees.
  • Advocate Health is a leading nonprofit integrated health system serving nearly 6 million patients with a strong commitment to clinical innovation, equitable care, and community benefits.

Matching Summary

This position supports the Women's Health clinic by managing patient interactions primarily via phone and electronic health records, ensuring efficient patient flow and accurate information handling.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Yes, including health, dental, vision, retirement, and paid time off

Skills & Requirements

Must-have

  • Phone-based patient communication
  • Electronic health record (EHR) usage
  • Insurance verification and payment processing
  • Appointment scheduling and coordination
  • Customer service skills
  • Data entry with speed and accuracy
  • Ability to work in fast paced environment

Nice-to-have

  • Excellent written and verbal communication
  • Organizational skills
  • Interpersonal skills
  • Flexibility to change work days
  • Knowledge of government and third party payer requirements

Key Requirements

  • High School Graduate
  • No experience required
  • None required for licensure or certification

Work Rights

Not specified

Tailored Resume

Cover Letter