[quality] Customer/commercial Quality Specialist [orthopaedics]

Johnson & Johnson

Chiyoda, Tokyo, Japan
Quality management systems (qms)
Regulatory environment compliance
Customer complaint management
The role is responsible for establishing and maintaining quality assurance methods to ensure products are consistently delivered to customers as intended

Job Summary

  • The role is responsible for establishing and maintaining quality assurance methods to ensure products are consistently delivered to customers as intended.
  • This position requires rapid response to product defects and customer complaints while balancing productivity with customer satisfaction and product quality improvement.
  • The successful candidate will manage supplier oversight, ensuring overseas manufacturers meet Japanese legal requirements and QMS compliance standards.

Matching Summary

The role is responsible for establishing and maintaining quality assurance methods to ensure products are consistently delivered to customers as intended.

Skills & Requirements

Must-have

  • Quality Management Systems (QMS)
  • Regulatory Environment compliance
  • Customer Complaint Management
  • CAPA Implementation
  • Supplier Quality Management
  • Product Recall Process Management

Nice-to-have

  • Continuous Improvement methodologies
  • Data Analysis skills
  • Detail-Oriented execution
  • Cross-functional collaboration
  • Project management experience

Key Requirements

  • Understanding of Japanese regulatory requirements
  • Experience with J&J Policy and Quality Standards
  • Ability to lead corrective and preventive actions (CAPA)

Work Rights

Not specified

Tailored Resume

Cover Letter