Liverpool Victoria (LV=) is seeking a Customer Service Specialist fluent in French for their Bucharest office. The role emphasizes customer support within the Life Science industry, blending hybrid work flexibility with a focus on professional growth and a balanced work-life schedule
Job Summary
Handle customer concerns with empathy and provide swift solutions.
Manage customer cases, document details, and ensure timely follow-ups.
Balance communication via calls (10%) and essential back-office tasks (90%).
Matching Summary
Match Score: 85
Liverpool Victoria (LV=) is seeking a Customer Service Specialist fluent in French for their Bucharest office. The role emphasizes customer support within the Life Science industry, blending hybrid work flexibility with a focus on professional growth and a balanced work-life schedule.
Skills & Requirements
Must-have
Fluency in French (C1)
English (B2) verbal & written
ERP/CRM systems (SAP)
Microsoft Office proficiency
Structured, detail-oriented approach
Problem-solving skills
Independent and efficient remote work
Nice-to-have
B2B business services experience
Complaint management experience
Logistics/distribution experience
Key Requirements
French C1 fluency
English B2 fluency
Experience in B2B services, complaint management, or logistics/distribution (a plus)