The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations
Job Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.
Responsibilities include conducting Job Site Inspections, reviewing work quality, performing service provider badging checks, and meeting with customers to ensure THD standards are met.
The role involves resolving customer complaints, preventing cycle-time delays, working with service providers, and approving or escalating project changes to ensure customer satisfaction.
Matching Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.