Customer Success Manager, Senior Manager - Tableau

Salesforce

Base: $150,100 - $227,000 annually; bonus/equity: ...
Office-flexible with a minimum of three (3) days in-office per week.
Tableau platform expertise
Customer adoption and value realization
Strategic partner to complex customers
Salesforce is seeking a Senior Customer Success Manager with expertise in Tableau to drive business impact for complex customers. The ideal candidate will have experience in customer success, industry knowledge, and the ability to influence executive-level stakeholders

Job Summary

  • The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers.
  • This role acts as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Customer Success Manager with expertise in Tableau to drive business impact for complex customers. The ideal candidate will have experience in customer success, industry knowledge, and the ability to influence executive-level stakeholders.

Salary

Base: $150,100 - $227,000 annually; Bonus/Equity: company bonus, incentive for sales roles, equity or benefits, as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

Skills & Requirements

Must-have

  • Tableau platform expertise
  • Customer adoption and value realization
  • Strategic partner to complex customers
  • Executive relationship building
  • ROI-driven engagement strategies
  • Multi-org customer management

Nice-to-have

  • Growth mindset and mentorship
  • AI tools for pattern recognition
  • Adaptable problem-solving skills
  • Passion for business and world betterment

Key Requirements

  • 5-6 years of industry expertise
  • 5-6 years supporting customers using Tableau
  • Tableau Desktop Specialist, Data Analyst, Server certifications
  • Exceptional communication and presentation skills
  • Ability to handle objections and navigate discussions

Work Rights

Not specified

Tailored Resume

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