Head Of Service Branch (regional Service Manager)

GEA

Janesville, United States
Service level agreements execution
Sales and gross margin targets
Customer satisfaction and retention
The Regional Service Manager leads and directs the day-to-day activities of the field service teams operating within the region, responsible for execution of Service Level Agreements and sales/gross margin targets

Job Summary

  • The Regional Service Manager leads and directs the day-to-day activities of the field service teams operating within the region, responsible for execution of Service Level Agreements and sales/gross margin targets.
  • Key responsibilities include managing service schedules, liaising with customers, providing technical support, and leading human resources through training, coaching, development, and motivation.
  • GEA offers comprehensive benefits including medical, dental, and vision coverage from day one, paid holidays, PTO, 401(k) employer match, tuition reimbursement, and a wellness incentive program.

Matching Summary

The Regional Service Manager leads and directs the day-to-day activities of the field service teams operating within the region, responsible for execution of Service Level Agreements and sales/gross margin targets.

Skills & Requirements

Must-have

  • Service Level Agreements execution
  • Sales and gross margin targets
  • Customer satisfaction and retention
  • Field service repair and maintenance
  • Manage service schedules
  • HSE requirements compliance

Nice-to-have

  • Global leader in engineering solutions
  • Stimulating work environment
  • International collaboration opportunities
  • Personal growth and development
  • Strong company culture

Key Requirements

  • Minimum five years in field service management
  • Demonstrated success in field service management
  • B.S. or equivalent degree in related field
  • Authorized to work in the U.S. without sponsorship

Work Rights

Authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter