Team Lead - Facilities Help Desk

Jll Com Au

Taguig, Philippines
**
Service delivery standards maintenance
Team member operational issue resolution
Stakeholder relationship management
** JLL is seeking a Team Lead for their Facilities Help Desk in Taguig, Philippines, focusing on team management and operational excellence. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a background in operations leadership or support. **

Job Summary

  • Assemble and lead a team, establishing effective working procedures to identify team objectives and allot resources for optimal results.
  • Manage and monitor processes, facilitate discussions, analyses, and meetings with stakeholders, and provide recommendations for continuous improvement.
  • JLL is committed to hiring the best people and empowering them with resources and support to enhance their health, financial, and personal well-being.

Matching Summary

Match Score: 75

** JLL is seeking a Team Lead for their Facilities Help Desk in Taguig, Philippines, focusing on team management and operational excellence. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a background in operations leadership or support. **

Skills & Requirements

Must-have

  • Service delivery standards maintenance
  • Team member operational issue resolution
  • Stakeholder relationship management
  • Continuous improvement recommendations
  • Talent retention and attrition management
  • Team performance reporting and data insights

Nice-to-have

  • Global region services support experience
  • Collaborative team culture development
  • Shaping a brighter way forward

Key Requirements

  • Operations leadership or support experience
  • 1-year tenure in current role/Service Line
  • No policy infractions in the last six months
  • Bachelor’s degree preferred
  • Leadership Readiness Program completion

Work Rights

Not specified

Tailored Resume

Cover Letter