Patient Service Representative Lead

Advocate Health

Unknown, Unknown, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and collection
Customer service and patient interaction
Acts as a resource to patient services staff, including training, work direction, scheduling, and performance input

Job Summary

  • Acts as a resource to patient services staff, including training, work direction, scheduling, and performance input.
  • Assists with human resource responsibilities such as interviewing, staff development, and resolving employee concerns.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Acts as a resource to patient services staff, including training, work direction, scheduling, and performance input.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and collection
  • Customer service and patient interaction
  • Medical terminology understanding
  • Data entry speed and accuracy

Nice-to-have

  • Team building and staff development
  • Employee morale and concern resolution
  • Fast-paced environment adaptability
  • Attention to detail and accuracy

Key Requirements

  • 3 years customer service/leadership experience
  • High School Graduate education
  • Demonstrated leadership skills
  • Excellent communication and interpersonal skills
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter