Job Summary

• The Manager, Appeals and Grievances is responsible for the centralized intake, logging and triage process for all member appeals and grievances.
• This position ensures the proper handling of member complaints whether presented by members, their authorized representative, the Ombudsman office, state contractors, member advocates, L.A. Care Board Members, providers, etc.
• L.A. Care offers a wide range of benefits including Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program Volunteer Time Off (VTO).

Matching Summary

Salary

$88,854.00 (Min.) - $142,166.00 (Max.)

Skills & Requirements

Key Requirements

• Bachelor's Degree or equivalent experience
• 5 years resolving health care issues
• 2 years leading staff
• Proficient in MS Office applications
• Deep understanding of financial principles

Work Rights