Technical Support Engineer Ii - Identity Protection
CrowdStrike UK
Bangalore, India
Hybrid
Identity technologies and protocols
Directory services (active directory, ldap)
Pki and certification management
As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally
Job Summary
As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.
Work in a 24x7 dynamic and exciting technical environment as part of a talented team with relentless focus on delighting our customers, partners and teammates.
Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role.
Matching Summary
As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.
Skills & Requirements
Must-have
Identity technologies and protocols
Directory services (Active Directory, LDAP)
PKI and certification management
API integration, REST APIs
Scripting language (Python, PowerShell, Shell)
Nice-to-have
Continuous learning and product updates
Customer focus and analytical thinking
MITRE ATT&CK framework knowledge
Cloud platforms and deployments experience
Key Requirements
Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field
3-8 years’ experience in Product Technical support
Experience troubleshooting application and OS level issues