Shiners Facilities Pte. Ltd. is seeking a Customer Relations Officer to manage customer inquiries, coordinate communication between clients and the operations team, and maintain documentation. The ideal candidate should have at least two years of customer service experience, strong communication skills, and proficiency in Microsoft Office
Job Summary
The role involves handling customer inquiries and feedback through phone and email channels.
Candidates will coordinate deployment updates between clients and the operations team.
The position requires maintaining proper records of all client communications and documentation.
Matching Summary
Match Score: 75
Shiners Facilities Pte. Ltd. is seeking a Customer Relations Officer to manage customer inquiries, coordinate communication between clients and the operations team, and maintain documentation. The ideal candidate should have at least two years of customer service experience, strong communication skills, and proficiency in Microsoft Office.
Skills & Requirements
Must-have
Handle customer inquiries via phone and email
Coordinate between clients and operations team
Prepare quotations, invoices, and contracts
Maintain records of client communication
Nice-to-have
Good communication and interpersonal skills
Able to multitask effectively
Work independently with minimal supervision
Key Requirements
At least 2 years of customer service or coordination experience