Service Coordinator (9 Month Fixed Term Contract)

Rotork Australia

Mississauga, Canada
On-site
Service appointment scheduling
Client communication management
Record and database maintenance
Serve as a key point of contact for clients and internal stakeholders, ensuring seamless coordination of services and exceptional customer experiences

Job Summary

  • Serve as a key point of contact for clients and internal stakeholders, ensuring seamless coordination of services and exceptional customer experiences.
  • Coordinate and schedule service appointments, meetings, and events while managing multiple calendars and ensuring optimal resource allocation.
  • Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Matching Summary

Serve as a key point of contact for clients and internal stakeholders, ensuring seamless coordination of services and exceptional customer experiences.

Skills & Requirements

Must-have

  • Service appointment scheduling
  • Client communication management
  • Record and database maintenance
  • Service report preparation
  • Microsoft Office proficiency
  • Scheduling software usage
  • CRM system usage

Nice-to-have

  • Proactive problem-solving
  • Customer satisfaction focus
  • Adaptability to changing priorities
  • Professional demeanor
  • Conflict resolution skills

Key Requirements

  • 1-3 years of experience
  • Manage multiple priorities and deadlines
  • Excellent communication skills
  • Strong organizational skills
  • Attention to detail
  • Customer service excellence
  • Independent and collaborative work

Work Rights

Not specified

Tailored Resume

Cover Letter