Service Center Specialist

Xylem

Manage inbound phone calls and walk-ins
Process rental quotes and order placement
Operate forklift to load and unload trucks
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering people who make water work every day

Job Summary

  • Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering people who make water work every day.
  • The role requires managing customer inquiries, processing orders, operating a forklift, and supporting service technicians in a collaborative team environment.
  • Employees are expected to demonstrate high impact culture through innovation, accountability, and empowerment while ensuring safety credentials are current.

Matching Summary

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering people who make water work every day.

Skills & Requirements

Must-have

  • Manage inbound phone calls and walk-ins
  • Process rental quotes and order placement
  • Operate forklift to load and unload trucks
  • Enter orders and arrange delivery per agreement
  • Support service shop technicians with work orders
  • Create purchase orders for vendors
  • Ensure correct time entries and billing maintenance

Nice-to-have

  • Light construction experience preferred
  • Forklift certification preferred
  • Demonstrated ability to troubleshoot logical processes
  • Basic knowledge of circuit testing
  • Fluency in relevant ERP systems
  • Understanding of Field Service and CRM applications

Key Requirements

  • High school diploma plus 2 years experience or Bachelor's degree
  • Clean driving record required
  • Forklift certification preferred
  • Computer proficiency in Microsoft Suite
  • Ability to lift up to 50 pounds

Work Rights

Not specified

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