Customer Data Services Engagement Lead

Merkle

Remote, Maryland, US
$94,000-$125,500; not specified; medical, vision, ...
Fully remote
Client-facing technology services delivery
Understand client business goals
Customer data service engagement value
The Engagement Lead is a key client-facing role responsible for supporting the delivery of technology services across an assigned account(s)

Job Summary

  • The Engagement Lead is a key client-facing role responsible for supporting the delivery of technology services across an assigned account(s).
  • This role ensures day-to-day execution meets the highest standards of quality while developing a deep understanding of client business goals and how Merkle's Customer Data Service engagement drives measurable value.
  • Benefits available with this position include Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.

Matching Summary

The Engagement Lead is a key client-facing role responsible for supporting the delivery of technology services across an assigned account(s).

Salary

$94,000-$125,500; Not specified; Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave

Skills & Requirements

Must-have

  • client-facing technology services delivery
  • understand client business goals
  • Customer Data Service engagement value
  • manage scope of services
  • develop client relationships
  • drive integrated client value

Nice-to-have

  • curiosity about clients' businesses
  • leverage AI-powered tools
  • stay current on industry trends
  • general knowledge of marketing agency services

Key Requirements

  • 5+ years client delivery experience
  • 2+ years client-facing relationship ownership
  • Experience supporting technology delivery teams
  • Familiarity with Customer Data Services adjacent technologies
  • Financial services industry experience is a plus

Work Rights

Not specified

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