Director, Inside Account Management

DoorDash

New York, NY, United States
$176,800; not specified; comprehensive benefits py...
On-site
Drive merchant retention and growth
Develop strategic advantage for merchants
Champion ai tools and automation
Lead and build an organization focused on growing merchant relationships across every US region, setting performance standards and coaching leaders

Job Summary

  • Lead and build an organization focused on growing merchant relationships across every US region, setting performance standards and coaching leaders.
  • Drive growth and goal attainment by owning OKRs, building strategies to maximize revenue, retention, and product adoption, and achieving quarterly targets.
  • Leverage AI and technology across Inside Account Management to step-change team productivity and merchant outcomes, identifying opportunities for AI application in various workflows.

Matching Summary

Lead and build an organization focused on growing merchant relationships across every US region, setting performance standards and coaching leaders.

Salary

$176,800; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Drive merchant retention and growth
  • Develop strategic advantage for merchants
  • Champion AI tools and automation
  • Lead cross-functional initiatives
  • Drive revenue, retention, and product adoption

Nice-to-have

  • Thrive in ambiguity
  • Creative solutions
  • Positive, high-accountability environment
  • Collaborative mindset

Key Requirements

  • 10+ years in sales, account management, or related fields
  • 5+ years managing teams including managers
  • Client-facing or account management/sales experience
  • Experience leading cross-functional initiatives
  • Background in restaurant industry or high-growth tech

Work Rights

Not specified

Tailored Resume

Cover Letter