Especialista Soporte A Clientes -tomateros De Culiacán
ticketmaster.se
Culiacán, Sinaloa, Mexico
Onsite
Salesforce or crm similar experience
Customer service and field work
Data analysis and reporting
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event, from sales launch to final settlement
Job Summary
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event, from sales launch to final settlement.
This role combines customer service, operations, analysis, training, and coordination, becoming a fundamental pillar for ensuring the success of the most important events in the business.
Benefits include direct contract with the company, legal and superior benefits, and a collaborative and dynamic work environment at the Estadio Tomateros.
Matching Summary
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event, from sales launch to final settlement.
Skills & Requirements
Must-have
Salesforce or CRM similar experience
Customer service and field work
Data analysis and reporting
Event operations support
On-site access control coordination
Nice-to-have
Passion for baseball
Exceptional customer service
Decision making under pressure
Collaborative and results-oriented
Adaptable to different work environments
Key Requirements
Minimum 3 years experience
Intermediate to advanced English
Bachelor's degree in Business Administration, Communication, or related field