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Xerox Corporation is seeking a Delivery Account Operations Associate – Site Lead in Valcourt, Quebec. This full-time, on-site role focuses on ensuring seamless service delivery and operational excellence at designated customer locations, requiring strong communication and leadership skills.
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Job Summary
The role serves as the primary on-site representative ensuring seamless daily service delivery and operational excellence at a designated customer location.
Candidates will lead daily operations, manage customer requests and escalations, and coordinate on-site staff to meet contractual service level obligations.
The position offers structured onboarding, ongoing leadership support, and opportunities for skill development within a collaborative service operations environment.
Matching Summary
Match Score: 75
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Xerox Corporation is seeking a Delivery Account Operations Associate – Site Lead in Valcourt, Quebec. This full-time, on-site role focuses on ensuring seamless service delivery and operational excellence at designated customer locations, requiring strong communication and leadership skills.
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Salary
Base: CAD 43,740 - 87,480 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, life insurance, EAP, PTO, holidays, disability, retirement
Skills & Requirements
Must-have
Full-time on-site presence required
Experience in print or mailroom operations
Customer-facing stakeholder management
Device uptime and SLA monitoring
Team scheduling and task assignment
Nice-to-have
Continuous improvement mindset
Strong communication skills
Problem-solving abilities
Collaborative team environment
Innovative solution development
Key Requirements
Experience in print operations or office services
Proficiency with multifunction devices and workflow tools
Ability to manage multiple priorities in fast-paced environments