Federal Client Management Technical Leader

Hewlett Packard Enterprise

Herndon, VA, United States
Base: usd 135,000 - 310,500 annually; bonus/equity...
Hybrid
Us citizenship required
Ts with ci poly clearance preferred
8+ years managed technical relationships
This role serves as the primary liaison between federal customers and service teams, ensuring high-quality service delivery across the full lifecycle

Job Summary

  • This role serves as the primary liaison between federal customers and service teams, ensuring high-quality service delivery across the full lifecycle.
  • The position requires leading and mentoring technical support teams while driving service improvements and managing resource allocation to meet business goals.
  • Hewlett Packard Enterprise offers comprehensive health benefits, professional development programs, and an inclusive culture that values varied backgrounds.

Matching Summary

This role serves as the primary liaison between federal customers and service teams, ensuring high-quality service delivery across the full lifecycle.

Salary

Base: USD 135,000 - 310,500 annually; Bonus/Equity: Variable incentives may be offered; Benefits: Comprehensive suite including health, wellbeing, and professional development

Skills & Requirements

Must-have

  • US Citizenship required
  • TS with CI poly clearance preferred
  • 8+ years managed technical relationships
  • 6+ years people management experience
  • 4+ years customer relationship building
  • Knowledge of CRM and IT networking technologies

Nice-to-have

  • Strong problem-solving skills
  • Ability to convey complex concepts
  • Cross-functional teamwork experience
  • Data analysis and financial modeling
  • Growth mindset and active learning

Key Requirements

  • U.S. Citizen status mandatory
  • Security Clearance Eligible (TS w/Poly preferred)
  • 8+ years in managed technical relationships
  • 6+ years direct people management
  • PMP, PRINCE, or ITIL certification preferred
  • Experience with AWS, Snowflake, Oracle, .NET

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter