Telesales Senior Analyst

UOB

Kuala Lumpur, Malaysia
Promote credit card instalment lending product
Make outbound calls using approved scripts
Identify customer financial needs
We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service

Job Summary

  • We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service.
  • UOB is an equal opportunity employer that values honorable, enterprising, united, and committed principles to build for the future and work as one team.
  • The role involves promoting credit card instalment lending products, making outbound calls, explaining product features, and converting leads into sales ethically based on customer needs.

Matching Summary

We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service.

Skills & Requirements

Must-have

  • Promote credit card instalment lending product
  • Make outbound calls using approved scripts
  • Identify customer financial needs
  • Convert leads into sales ethically
  • Deliver excellent customer service

Nice-to-have

  • Active listening skills
  • Handle inquiries and escalate issues
  • Work as one team
  • Pursue long-term success

Key Requirements

  • Experience in telemarketing or sales
  • Knowledge of financial products
  • Ability to use approved scripts and systems

Work Rights

Not specified

Tailored Resume

Cover Letter