Customer Service Specialist

Danaher

Not specified
Manage end-to-end order process
Primary point of contact for customers
Coordinate with sales and supply chain teams
Danaher is seeking a Customer Service Specialist to manage the end-to-end order process for customers, ensuring effective communication and resolution of inquiries related to orders and delivery. The role involves close collaboration with various internal teams to enhance customer satisfaction and streamline order management

Job Summary

  • The role involves managing the entire order lifecycle from entry to tracking while serving as the primary customer contact.
  • Candidates will collaborate closely with Sales, Supply Chain, Logistics, Finance, and Planning teams to resolve complex order issues.
  • Join a global team dedicated to accelerating the real-life impact of science and technology by solving complex customer challenges.

Matching Summary

Match Score: 85

Danaher is seeking a Customer Service Specialist to manage the end-to-end order process for customers, ensuring effective communication and resolution of inquiries related to orders and delivery. The role involves close collaboration with various internal teams to enhance customer satisfaction and streamline order management.

Skills & Requirements

Must-have

  • Manage end-to-end order process
  • Primary point of contact for customers
  • Coordinate with Sales and Supply Chain teams
  • Maintain accurate ERP/CRM records
  • Lead forecast review meetings

Nice-to-have

  • Proactive issue identification skills
  • Continuous improvement mindset
  • Strong transparency in communication
  • Customer expectation management

Work Rights

Not specified

Tailored Resume

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