Customer Banking Specialist- Kempsey

CommBank

Kempsey, AU
Part-time (23.5 hours per week or 19 hours per week with specified weekday hours)
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
CommBank is seeking a Customer Banking Specialist for their Kempsey branch, primarily focused on delivering exceptional customer service and supporting customers with their banking needs. The role requires individuals with strong communication skills and a genuine interest in building a career in banking

Job Summary

  • As the Customer Banking Specialist in our Kempsey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Kempsey branch, primarily focused on delivering exceptional customer service and supporting customers with their banking needs. The role requires individuals with strong communication skills and a genuine interest in building a career in banking.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Clear articulation of financial terms
  • Problem solving and effective solutions
  • Championing processes and procedures
  • Risk-adverse culture championing

Nice-to-have

  • Genuine interest in career growth
  • Customer at the center of everything
  • Ability to ask probing questions

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

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