The Feedback Program Manager is a critical cross-functional role responsible for overseeing the health and effectiveness of Salesforce's Digital Experiences feedback loop
Job Summary
The Feedback Program Manager is a critical cross-functional role responsible for overseeing the health and effectiveness of Salesforce's Digital Experiences feedback loop.
This role bridges gaps with insights and work item management to improve digital support experiences and reduce customer attrition.
Joining Salesforce means being limitless in all areas of your life, supported by benefits and resources that help you find balance.
Matching Summary
The Feedback Program Manager is a critical cross-functional role responsible for overseeing the health and effectiveness of Salesforce's Digital Experiences feedback loop.
Skills & Requirements
Must-have
Experience in program or product operations
Strong cross-functional communication skills
Ability to synthesize complex data signals
Familiarity with Salesforce project management tools