In this role, you will play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers
Job Summary
In this role, you will play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers.
You will work in a multidisciplinary team with diverse backgrounds and have intensive contact with production, logistics, suppliers, and the commercial department.
You will join an international work environment where no day is the same, with a lot of contact with customers and internal teams, giving you a central role in the success of our deliveries.
Matching Summary
In this role, you will play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers.
Skills & Requirements
Must-have
Processing customer orders via email and phone
Timely and correct SAP entry
Registering and following up on complaints
Communicating availability and delivery issues
Daily coordination with production and transport
Nice-to-have
Customer-centric approach
Stress-resistant and detail-oriented
Collaborative team player
Key Requirements
Proven experience in Order Management / Customer Service