Area Manager, Relo, Row Reverse Logistics

Amazon

Tr
On-site
Manage transportation operations
Improve customer experience
Reduce defects
Amazon is seeking an Area Manager for Reverse Logistics in Turkey, responsible for overseeing transportation operations related to undelivered shipments and customer returns. The role focuses on enhancing customer experience, ensuring timely returns, and collaborating with supply chain partners

Job Summary

  • Manage full transportation operations for Turkey reverse volume including Undelivered shipments and customer returns.
  • Work with 3P carriers to improve customer experience, reduce defects and ensure packages are returned to origin on time in full.
  • Owner of E2E returns reconciliation.

Matching Summary

Match Score: 85

Amazon is seeking an Area Manager for Reverse Logistics in Turkey, responsible for overseeing transportation operations related to undelivered shipments and customer returns. The role focuses on enhancing customer experience, ensuring timely returns, and collaborating with supply chain partners.

Skills & Requirements

Must-have

  • Manage transportation operations
  • Improve customer experience
  • Reduce defects
  • Ensure on-time package return

Nice-to-have

  • Proactive risk management
  • Cross-functional collaboration

Key Requirements

  • 3 months capacity planning
  • Weekly forecast updates
  • Contingency planning
  • Enable Cret configurations

Work Rights

Not specified

Tailored Resume

Cover Letter