St. Luke's is committed to excellence in patient care, education, and improving access to healthcare regardless of a patient's ability to pay
Job Summary
St. Luke's is committed to excellence in patient care, education, and improving access to healthcare regardless of a patient's ability to pay.
The Clinical Triage Specialist (RN) delivers exceptional patient experiences by assessing symptoms, triaging calls, and coordinating appropriate care using nursing judgment and protocols.
The role requires collaboration with Access Center teams and clinical practices to assist with patient concerns, medication refills, and appointment scheduling.
Matching Summary
St. Luke's is committed to excellence in patient care, education, and improving access to healthcare regardless of a patient's ability to pay.
Skills & Requirements
Must-have
Clinical triage call management
Use of nursing protocols
Electronic health record documentation
Patient symptom assessment
Telephonic patient communication
Clinical escalation and advice
Nice-to-have
Strong problem-solving skills
Excellent time management
Service-oriented approach
Compliance focused
Ability to work from home
Key Requirements
Active RN licensure in Pennsylvania or New Jersey
Graduate of accredited nursing program
Minimum 2 years recent clinical experience
Experience in physician office, home health, critical care or emergency room