Customer Success / It Program Mgr.

MEDTRONIC

Base: $132,800.00 - $199,200.00; bonus/equity: eli...
Clinical leadership and planning
Customer adoption and utilization
Product implementation best practices
You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world

Job Summary

  • You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
  • The CSM provides clinical leadership, planning and oversight during the sales process and after the product has been deployed into the hospital.
  • Medtronic offers a competitive Salary and flexible Benefits Package.

Matching Summary

You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Salary

Base: $132,800.00 - $199,200.00; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, Dental, Vision, HSA, FSA, Life Insurance, LTD, Tuition Assistance, 401(k) with match, ESPP, EAP, etc.

Skills & Requirements

Must-have

  • clinical leadership and planning
  • customer adoption and utilization
  • product implementation best practices
  • clinical education and support
  • driving product value
  • cross-functional collaboration

Nice-to-have

  • strategic advisor to customers
  • voice of customer advocacy
  • thrive in multi-tasking environment
  • analytical and detail-oriented

Key Requirements

  • 5+ years customer advocacy experience
  • Healthcare experience required
  • Registered Nurse or Respiratory Therapist
  • Bachelor’s Degree required
  • Willingness to travel 60%-70%

Work Rights

Unrestricted US work authorization required for roles below Principal level

Sponsorship: available

Tailored Resume

Cover Letter