Outreach CSR - Bilingual (English & Vietnamese)

Maximus

Garden Grove, CA, US
Competitive compensation; quarterly bonuses based ...
On-site
Fluency in english and vietnamese languages
Valid california driver's license
Reliable transportation with valid insurance
This role involves representing Medi-Cal managed care by educating beneficiaries and guiding them through enrollment into a health plan

Job Summary

  • This role involves representing Medi-Cal managed care by educating beneficiaries and guiding them through enrollment into a health plan.
  • Employees will foster strong customer relationships, conduct workshops, and assist customers in accessing essential services like medical support and legal aid.
  • The position offers comprehensive benefits including tuition reimbursement, a 401K matching plan, and quarterly performance bonuses.

Matching Summary

This role involves representing Medi-Cal managed care by educating beneficiaries and guiding them through enrollment into a health plan.

Salary

Competitive compensation; Quarterly bonuses based on performance; Not specified

Skills & Requirements

Must-have

  • Fluency in English and Vietnamese languages
  • Valid California Driver's License
  • Reliable transportation with valid insurance
  • Residency in Orange County required
  • Onsite work at Garden Grove or Anaheim

Nice-to-have

  • Presentation and public speaking experience
  • Experience working with low-income populations
  • Community outreach and education background
  • Knowledge of local community resources
  • Cold-call or marketing experience

Key Requirements

  • High school diploma or GED
  • Six months of customer service experience
  • Must reside in Orange County
  • Valid CA Driver's License
  • Fluency in English and Vietnamese

Work Rights

Not specified

Tailored Resume

Cover Letter