Byram Healthcare - Customer Service Representative

Byram Healthcare Centers Inc

Base: $20.00 usd hourly; bonus/equity: not specifi...
High school diploma or equivalent
1-2 years customer service experience
Full product knowledge of byram therapies
The role involves delivering personalized care by educating patients on products and services while addressing their concerns in a high-volume inbound call center

Job Summary

  • The role involves delivering personalized care by educating patients on products and services while addressing their concerns in a high-volume inbound call center.
  • Team members are expected to review and process orders via fax and electronic platforms while utilizing tools to assist in order entry.
  • Accendra Health offers comprehensive benefits including medical, dental, vision coverage, paid time off, and a 401(k) plan to support employee wellness.

Matching Summary

The role involves delivering personalized care by educating patients on products and services while addressing their concerns in a high-volume inbound call center.

Salary

Base: $20.00 USD hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO included

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 1-2 years customer service experience
  • Full product knowledge of Byram therapies
  • Proficient with MS Office platforms
  • Availability for full-time shift Monday to Friday

Nice-to-have

  • Call center experience preferred
  • Excellent written and verbal communication skills
  • Ability to resolve patient concerns effectively
  • Strong soft skills to enhance patient experience

Key Requirements

  • High School Diploma or equivalent required
  • 1-2 years of customer service experience required
  • Call center experience preferred
  • Proficiency with MS Office and multiple platforms
  • Full-time availability Monday through Friday 10:00 am to 7:00 pm

Work Rights

Not specified

Tailored Resume

Cover Letter