Front Desk Lead - Paradise Inn - Summer Seasonal

Bigsurlodge

Mt Rainier, Washington, US
$18.80 - $18.80; not specified; sick pyy, employee...
**
Supervise front desk clerks and operations
Assist in checking guests in and out
Handle reservations and switchboard
** Bigsurlodge is seeking a Lead Front Desk Agent for the summer season at Paradise Inn, located at Mount Rainier, Washington. The role requires strong customer service skills, the ability to supervise front desk operations, and coordination with housekeeping, along with a high school diploma and clerical proficiency. **

Job Summary

  • The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front desk attendant functions.
  • This position reports to the General Manager and ensures high-quality coordination between the front desk and housekeeping departments.
  • Associates gain valuable experience while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore!

Matching Summary

Match Score: 75

** Bigsurlodge is seeking a Lead Front Desk Agent for the summer season at Paradise Inn, located at Mount Rainier, Washington. The role requires strong customer service skills, the ability to supervise front desk operations, and coordination with housekeeping, along with a high school diploma and clerical proficiency. **

Salary

$18.80 - $18.80; Not specified; Sick Pay, Employee Discounts, Recreation Program, Employee Assistance Program, Housing & Meal Plan Available

Skills & Requirements

Must-have

  • Supervise front desk clerks and operations
  • Assist in checking guests in and out
  • Handle reservations and switchboard
  • Provide excellent guest service
  • Manage walk-in traffic and phone activity
  • Coordinate employee breaks and lunch periods

Nice-to-have

  • Maintain awareness of safety issues
  • Stock refreshment area and coordinate afternoon tea

Key Requirements

  • High School Diploma/G.E.D. equivalent required
  • Clerical skills including typing, filing, office machine operations
  • Cash register operation and maintenance of records
  • Ability to undertake multiple tasks simultaneously
  • Demonstrated talent for interacting with a wide variety of people
  • Ability to effectively organize and coordinate multiple priorities
  • Ability to learn and develop new skills
  • Ability to problem solve
  • Excellent interpersonal, administrative, telephone and other communication skills
  • Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
  • Able to stand for extended periods and to climb steps occasionally
  • Speech recognition and clarity in English

Work Rights

Not specified

Tailored Resume

Cover Letter