Base: $300,000.00 to $500,000.00; bonus/equity: di...
Hybrid
Set strategic vision for operations platforms
Drive collaboration across critical operations functions
Lead transformation initiatives with governance metrics
The role involves setting the strategic vision and requirements for Operations platforms aligned with stakeholder and client needs
Job Summary
The role involves setting the strategic vision and requirements for Operations platforms aligned with stakeholder and client needs.
Candidates will drive key transformation initiatives by establishing governance, metrics, and execution discipline across USPB Operations.
Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.
Matching Summary
The role involves setting the strategic vision and requirements for Operations platforms aligned with stakeholder and client needs.
Salary
Base: $300,000.00 to $500,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off
Skills & Requirements
Must-have
Set strategic vision for operations platforms
Drive collaboration across critical operations functions
Lead transformation initiatives with governance metrics
Partner with product teams for E2E implementation
Oversee Operations Program Management Office (PMO)
Handle segmentation strategy in financial services
Create strategic roadmap for acquisition and retention
Nice-to-have
Influence and negotiate with senior leaders
Communicate effectively with external parties
Foster mutual trust and confidence among teams
Enhance client experience through digital channels
Key Requirements
Bachelor's degree in Marketing, Business, or related field
Eight years of experience in job offered or related occupation
Experience handling segmentation strategy in financial services
Experience creating strategic roadmaps for client engagement
Master's degree acceptable in lieu of additional experience years