Access & Outreach Specialist - Atrium Health Cmc Surgical Services

Atrium Health

Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Answering inbound calls
Placing outbound calls
Scheduling patient appointments
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner

Job Summary

  • Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
  • Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Answering inbound calls
  • Placing outbound calls
  • Scheduling patient appointments
  • Managing patient messages
  • Handling patient paperwork

Nice-to-have

  • Fast-paced environment
  • Customer service skills
  • Healthcare setting experience

Key Requirements

  • High School Diploma or GED required
  • Associates degree preferred
  • Medical secretarial experience required
  • Customer service experience required
  • 1 year medical office experience preferred
  • Experience managing patient phone calls preferred

Work Rights

Not specified

Tailored Resume

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