Not specified; not specified; competitive compensa...
Fully remote
5-6 years software technical support experience
General knowledge of unix systems
Sql/oracle db knowledge
Candescent is transforming how financial institutions deliver Intelligent Banking experiences through an API-first architecture
Job Summary
Candescent is transforming how financial institutions deliver Intelligent Banking experiences through an API-first architecture.
The role involves responding to complex technical inquiries, diagnosing issues via log analysis, and providing ownership of critical events.
Employees will participate in research to determine issue sources and recommend modifications to improve client experiences across digital and branch channels.
Matching Summary
Candescent is transforming how financial institutions deliver Intelligent Banking experiences through an API-first architecture.
Salary
Not specified; Not specified; Competitive compensation and benefits
Skills & Requirements
Must-have
5-6 years software technical support experience
General knowledge of Unix systems
SQL/Oracle DB knowledge
Experience with front end web-based languages
JavaScript proficiency
Critical thinking and troubleshooting in complex systems
Nice-to-have
Bachelor of science degree in software
Experience in highly escalated support environments
Ability to work flexible hours
Rotating on call shifts availability
Collaborative and innovative work environment
Key Requirements
5-6 years software technical support experience
Bachelor of science degree in software or related field (Preferred)