Training Manager

Embrace

Deliver engaging training sessions
Develop and update training materials
Track training progress
The Training Manager plays a pivotal role in onboarding new employees and supporting the ongoing development of the Sales, Service, and Claims teams

Job Summary

  • The Training Manager plays a pivotal role in onboarding new employees and supporting the ongoing development of the Sales, Service, and Claims teams.
  • Key responsibilities include leading and facilitating training programs, delivering sessions virtually and in-person, and ensuring employees understand policies and procedures.
  • The company offers comprehensive benefits including medical, dental, vision insurance, paid parental leave, and opportunities for career advancement.

Matching Summary

The Training Manager plays a pivotal role in onboarding new employees and supporting the ongoing development of the Sales, Service, and Claims teams.

Skills & Requirements

Must-have

  • Deliver engaging training sessions
  • Develop and update training materials
  • Track training progress
  • Review customer interactions for coaching
  • Proficiency in CRM systems and Microsoft Office

Nice-to-have

  • Foster positive training environment
  • Adapt training to diverse learning styles
  • Collaborate with team leaders

Key Requirements

  • Minimum 2 years of frontline experience
  • Proven experience delivering training
  • High attention to detail
  • Excellent communication skills
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter