Customer Service Representative Ii

GPC Tools & Equipment Sydney

Birmingham, AL, United States
Customer order placement
Negotiating sale and purchase price
Inventory level management
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves placing customer orders, influencing gross profit through negotiation, and maintaining appropriate inventory levels.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale and purchase price
  • inventory level management
  • product sourcing
  • cost effective shipping determination
  • customer return handling

Nice-to-have

  • building customer relationships
  • driving process improvements
  • handling challenging inquiries

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter