The job posting is for a Level 1 Addition position at Unisys Australia, focusing on providing support for hardware, software, and client applications. The role requires 1-2 years of experience and a high school diploma, with an emphasis on problem-solving and analytical skills
Job Summary
The role involves answering moderately complex questions regarding hardware, software, and network administration.
Candidates must utilize problem-solving and analytical skills to effectively resolve challenging incidents.
The position requires supporting Level 1 agents with ongoing day-to-day client incidents and queries.
Matching Summary
Match Score: 75
The job posting is for a Level 1 Addition position at Unisys Australia, focusing on providing support for hardware, software, and client applications. The role requires 1-2 years of experience and a high school diploma, with an emphasis on problem-solving and analytical skills.
Skills & Requirements
Must-have
Hardware and software support experience
Network and user administration skills
Problem solving and analytical abilities
Nice-to-have
Experience with related incidents
Ability to escalate complex problems
Supporting L1 agents in daily tasks
Key Requirements
High School Diploma or GED required
1-2 years of experience in area of responsibility
Technical certification or Associate Degree may be required