It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support experience
Active directory user management
Office 365 administration skills
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are eligible for a comprehensive benefits package including medical, dental, vision, disability, life insurance, and immediate 401(k) matching.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations within a culture focused on customer success and innovation.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, and 401(k) matching

Skills & Requirements

Must-have

  • Windows 10/11 support experience
  • Active Directory user management
  • Office 365 administration skills
  • Symantec Endpoint Protection usage
  • Network printer troubleshooting
  • Ticket queue prioritization

Nice-to-have

  • Experience with manufacturing environments
  • CAD and engineering tool knowledge
  • Mac OS X and iOS device support
  • Strong interpersonal communication skills
  • Continuous improvement mindset
  • Willingness to travel up to 10%

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

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