Emergency Services Representative (bilingual: Spanish/english), Onsite

Concentrix

Mississauga, Ontario, Canada
Base: $36.71ph; bonus/equity: performance-based in...
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Bilingual spanish/english fluency c1 level
24/7 shift availability including weekends
High-stress emergency communication handling
** Concentrix is seeking a bilingual (Spanish/English) Emergency Services Representative for their onsite location in Mississauga, Ontario. The role involves providing critical customer support during emergencies, with an emphasis on compassion and effective communication. **

Job Summary

  • The role involves providing critical medical instructions and engaging necessary support services for customers in distress during emergencies.
  • Concentrix offers extensive training, certification for police, medical, and fire situations, and a culture that promotes career growth with 80% of managers promoted from within.
  • Employees receive a base salary of $36.71/hr plus performance incentives, along with comprehensive benefits including medical, dental, vision, and paid time off.

Matching Summary

Match Score: 75

** Concentrix is seeking a bilingual (Spanish/English) Emergency Services Representative for their onsite location in Mississauga, Ontario. The role involves providing critical customer support during emergencies, with an emphasis on compassion and effective communication. **

Salary

Base: $36.71/hr; Bonus/Equity: Performance-based incentives; Benefits: Medical, dental, vision, EAP, RRSP, PTO

Skills & Requirements

Must-have

  • Bilingual Spanish/English fluency C1 level
  • 24/7 shift availability including weekends
  • High-stress emergency communication handling

Nice-to-have

  • Military veteran background preferred
  • Experience with CAD systems
  • Volunteer emergency service proficiency

Key Requirements

  • C1 proficiency in Spanish and English required
  • Emergency response or dispatch experience preferred
  • Legal authorization to work in Canada required
  • CAD system operation experience preferred
  • Emergency Medical/Fire/Police certification preferred

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter