The role involves leading a team that powers over 6 billion customer phone calls per year using real-time communication technologies
Job Summary
The role involves leading a team that powers over 6 billion customer phone calls per year using real-time communication technologies.
Managers are expected to demonstrate leadership behaviors consistent with NICE CXone's 4E leadership model while developing team members into future leaders.
The position requires managing project scope, schedule, and cost while ensuring high-quality software releases without compromising deadlines.
Matching Summary
The role involves leading a team that powers over 6 billion customer phone calls per year using real-time communication technologies.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years software development experience
Agile and SCRUM methodologies
Leadership in design and delivery
C++ C# Java Python programming
Cloud technologies AWS Azure
Nice-to-have
NLP Scala NodeJS expertise
Telephony and IVR applications
User acceptance testing experience
Master's degree preferred
Entrepreneurial mindset
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years experience with operating systems and development tools
Proven history of delivering on deadlines and releases