Client Relationship Specialist

MEDSERV Ltd

Athlone, Ireland
Base: circa € 31,500; bonus/equity: performance bo...
Hybrid
Client query assistance
Client onboarding support
Salesforce crm proficiency
Medserv Ltd is seeking a Client Relationship Specialist to provide exceptional customer service and support for client onboarding in a hybrid role based in Athlone, Ireland. The ideal candidate will possess strong communication skills and experience in customer service or administrative roles

Job Summary

  • As a Remote Practice Management Client Relationship Specialist, you will play a crucial role in delivering top-tier customer service to our clients.
  • You will be responsible for assisting clients with queries and ensuring smooth and effective onboarding of new clients into our systems.
  • Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

Matching Summary

Match Score: 85

Medserv Ltd is seeking a Client Relationship Specialist to provide exceptional customer service and support for client onboarding in a hybrid role based in Athlone, Ireland. The ideal candidate will possess strong communication skills and experience in customer service or administrative roles.

Salary

Base: circa € 31,500; Bonus/Equity: Performance bonus (team based); Benefits: Private Medical, Pension contribution, Maternity and Paternity leave, Life Assurance, Workcation options, Gym membership, Dedicated EAP, Holiday Plus Scheme, Regular sports and social events, Healthy food, Tax incentive schemes

Skills & Requirements

Must-have

  • Client query assistance
  • Client onboarding support
  • Salesforce CRM proficiency
  • Calendar management tools
  • Proactive problem-solving attitude
  • Customer-first approach

Nice-to-have

  • Collaborating positively
  • Delivering results
  • Always innovating
  • Being trustworthy
  • Hybrid work option post probation

Key Requirements

  • Proven experience in customer service
  • Proven experience in client support
  • Proven experience in administrative roles
  • Previous experience in onboarding is a plus
  • Strong communication skills, both written and verbal
  • Highly organized with excellent attention to detail
  • Ability to manage multiple tasks simultaneously
  • Ability to work independently and as part of a team
  • Valid work permit required

Work Rights

Valid work permit required

Tailored Resume

Cover Letter